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Common solutions for troubleshooting the PLAYSTATION 3 system.
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Why am I unable to download the PLAYSTATION 3 system software
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Will PLAYSTATION 3 be able to play my existing games, DVDs and CDs?
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How do I display Warhawk in 1080i resolution with the PLAYSTATION 3 system?
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Can I change my PLAYSTATION Network Online ID?
Help & Support
If you're experiencing difficulties using any PlayStation product, please review the topics in this section. From frequently asked questions to official hardware manuals, we're here to help.
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How do I configure my PlayStation 2 system to play games online with a high-speed/broadband network connection?
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How do I contact the Network Gaming Careline?
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Why do I get Disc Read Error when trying to play a disc?
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Where do I get my DNS (name server) IP addresses?
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Can the EyeToy be used as a webcam?
We're here to help
PlayStation is dedicated to helping you achieve the best entertainment experience. Whatever your PlayStation product, you'll find universal support and information here.
Safeguards with PlayStation
PlayStation is committed to ensuring you have the best, and safest, possible experience with the range of products on offer.
Hardware Guides
Support for online game features
Important notice for all PlayStation 2 and PSP owners regarding online games.
Connecting to the Internet
Connecting your PLAYSTATION 3 to the Internet opens up a world of online entertainment.
Skype™
Use the PSP system's Internet functionality to make free voice calls. (PSP-2000 series and above)
Help & Support and contact information
Here you can find contact details for Sony Computer Entertainment Europe.
Help & Support Forum
Post a question or search for advice from other users in our PlayStation community forums.
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